zonapg Gaming Platform — QRIS Scan, e-wallet Virtual Account & mobile banking Deposit

DANA deposit and withdrawal

DANA is one of the fastest payment methods on our platform. To deposit, log in to your zonapg account and select DANA from the payment menu. Enter your desired amount — we support descriptive ranges suitable for all play styles. Confirm the transfer via your DANA app. The credit appears in your zonapg balance within subject to verification. For withdrawal, navigate to "Withdraw" in your account, select DANA, and enter your amount. Our system validates your DANA account link and processes the request. Funds return to your DANA wallet within subject to verification if there are no verification flags. If your account is new or the withdrawal amount is large, we may request additional ID verification — this adds subject to verification to the timeline but keeps your account secure.

OVO and GoPay usage

OVO and GoPay deposits follow a similar flow. From your account dashboard, select your e-wallet, confirm the amount, and authorise the payment in your wallet app. Both methods require account verification (KYC) before your first deposit — you provide your ID number and a photo. This one-time verification takes subject to verification. Once verified, all future deposits are instant. Withdrawals use the same account you used for deposit. If you have changed phones or updated your OVO/GoPay account, contact our support team — they can relink your payment method to ensure smooth withdrawal processing. GoPay is often faster during off-peak hours (late evening or early morning). OVO sometimes delays withdrawals during high-traffic periods (30+ minutes), but this is rare.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) provide a secure deposit route for users who prefer traditional banking. Log in, select "Bank VA", choose your bank (BCA, Mandiri, BRI, or BNI), and we generate a unique VA number. Use this VA to transfer funds from your personal bank account — the money reaches zonapg automatically once we detect the transfer. Deposits via VA typically credit within subject to verification depending on your bank's processing. Withdrawals reverse to the same bank account you used for deposit. This verification ensures compliance and prevents fraud. If you need to withdraw to a different account, contact support with proof of new account ownership — additional verification may apply. Bank transfers are free on your bank's end, but some banks charge a small fee for third-party transfers.

Fees, limits and verification

We at zonapg charge no deposit fees — all platform fees are transparent and listed during checkout. Minimum deposit amounts vary by payment method (typically our welcome offer for e-wallets and our welcome offer for bank transfers). Maximum deposit in a single transaction is subject to your account level — higher verification tiers unlock larger limits. All new accounts require KYC verification before deposit: provide your ID number, date of birth, and a photo ID. Verification takes subject to verification and is a one-time process. Withdrawal limits depend on account age and verified status. Your first withdrawal must be to the same account you used for deposit — this protects against fraud and stolen credentials. After 3 verified withdrawals, you gain flexibility to withdraw to linked accounts (with re-verification for each new account). We cap daily withdrawals at descriptive limits suitable for most users; contact support if you need a higher limit.

Resolving a stalled transaction

If a deposit does not appear after subject to verification, first check your payment provider's transaction history — sometimes the payment fails silently on their end and your account is not charged. Reload your zonapg account page to refresh the balance display. If the deposit still does not show, open a support ticket with your transaction ID (found in your payment app's history). Our team verifies the transaction with the payment provider and either credits your account or processes a refund within 24 hours. For stalled withdrawals, check your account status page — pending withdrawals show an estimated completion time. If a withdrawal remains pending after the estimated window, it usually indicates a verification flag (our system detected an unusual request). Verify your identity via the link in your email, and we resume processing. Contact support immediately if you do not receive a verification email — we can resend it or guide you through the process manually.